Training leadership staff is an essential activity and responsibility for any employer. When leadership staff oversee the productivity, safety, and well-being of employees, the question of what they should know in order to be successful is of paramount concern. The risks are very high when leadership staff are not effectively trained to deal with a host of communication and process issues on the job.
Luckily, training leaders with PowerPoint programs, DVDs, Flash, online web courses, and the like is not difficult and it is not expensive. You do not need to send your leadership staff to expensive off-site learning programs or bring in trainers that demand “off-the-chart” high fees.
A PowerPoint (PPT) program can be produced and a movie can be made from it in mere hours. Online training is particularly valuable and carries with it the distinct advantage of allowing learners to earn a certification in completed training. If you need “documented” training, consider an online search for “online web course training for supervisors”. You will find a host of options.
Good instruction in leadership training includes questions and answers, role playing scenarios, and the clearing up of myths and misconceptions about leadership and the interface between employees, the organization, and top management. Be sure questions and answer checks in your new leadership training courses online so managers on your leadership team get immediate feedback.
When conducting Leadership Training Programs with PowerPoint, DVD, or online formats here is the outline you want to follow:
1. Observing performance
2. Documenting performance
3. Constructive confrontation
4. Evaluating performance
5. Resolving coworker conflicts
6. Giving feedback
7. Delegating and following up
8. Dispensing discipline
9. Inspiring and praising employees
10. Building your team
11. Communicating with upper management
12. Investigating complaints
13. Managing unfit for duty employees
14. Preventing violence
There are certainly more leadership skills for managers than exist here, but these will reduce your behavioral risk and supervisory missteps in the management of troubled employees more than any other topics.
Leadership skills development should continue all year. One way of helping leadership teams remain focused on solving problems is to give them a monthly newsletter. Again, try surfing for “monthly supervisor newsletter”. You will find options for your team. The best type of supervisor newsletter parallels your training in its format. It delivers short, sweet, practical content. A Petra Institute of Development is a good choice where the leadership staffer reads a problem and the answer from an expert.